Privacy Policy

Effective Date: January 1, 2025

Business Name: AskDrHoffman.com LLC

1. Overview

AskDrHoffman.com LLC (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of students and families who use our website, courses, and consulting services.

This Privacy Policy explains how we collect, use, store, and protect your information, and outlines your rights regarding your personal data.

By using our website or services, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Student name, parent/guardian name

  • Email address and contact information

  • Academic records (transcripts, test scores, school reports, school profiles)

  • College application materials (essays, activities lists, resumes), including Common App identification number

  • Financial aid information (if voluntarily provided, such as merit scholarship amount awarded or financial aid award letter)

  • Video recording of mock interviews and client meetings

B. Sensitive Information

Some materials you submit (e.g., essays, personal statements, or background details) may include sensitive personal information. Submission of this information is voluntary. Any information that the client chooses to omit cannot be evaluated by AskDrHoffman.com LLC

C. Technical Information

  • IP address

  • Browser type and device

  • Website usage data (via analytics tools)

3. How We Use Information

We use your information solely to:

  • Provide college admissions consulting services

  • Review and give feedback on application materials

  • Communicate with students and/or authorized family members

  • Improve our services, website, and educational content

  • Respond to inquiries and provide customer support

We do not sell, rent, or trade your personal information.

4. Confidentiality of Student Materials

Protecting student trust is central to our work.

  • All application materials, essays, and personal information are treated as strictly confidential.

  • Materials are reviewed only by AskDrHoffman.com LLC. No contractors, employees, or third parties have access.

  • We do not share or distribute student materials outside of the family unit unless explicit written permission is provided. The only information shared beyond the client and the client’s family is a review written by the client, which may be posted in electronic and print materials. Reviews are voluntarily given and will only include first name and last initial.

5. Student Consent & Parent/Guardian Access

We recognize that college applications often include sensitive and personal information. This is information that the student may not want to share with anyone, including a parent or legal guardian.

A. Student Privacy Rights

  • Students have the right to control who can access their application materials and feedback.

  • We will not share essays, application materials, or detailed feedback with parents/guardians without the student’s explicit consent, for any reason.

B. Parent/Guardian Communication

  • We are happy to communicate with parents/guardians regarding general strategy, timelines, and process.

  • However, content-specific materials (essays, personal disclosures, etc.) will only be shared if the student authorizes it in writing (e.g., via intake form or email confirmation).

C. Unauthorized Submissions

  • If a parent/guardian submits student materials without the student’s knowledge or consent, we reserve the right to pause services until consent is confirmed. No refunds will be provided if consent is not obtained.

6. Data Storage & Security

We take reasonable and appropriate measures to protect your information:

  • Documents are stored in secure, password-protected cloud systems

  • Backup files may be stored on an encrypted external hard drive

  • Access is limited solely to AskDrHoffman.com LLC, a single member LLC.

  • No third-party team members or collaborators have access to client files

While we take strong precautions, no system can guarantee absolute security.

7. Sharing of Information

We do not share personal or identifiable information with third parties except in the following limited circumstances:

  • With explicit written consent from the student (and/or family, where appropriate)

  • When required by law or legal process

  • To protect the rights, safety, or integrity of our business or others

8. Your Choices & Responsibilities

  • You may choose to redact sensitive information before submitting materials

  • You are responsible for ensuring you have the right to share any documents submitted

  • You may request that we delete your information at any time (see Section 11)

9. Cookies & Analytics

We may use standard analytics tools (e.g., website analytics) to understand how visitors use our site.

This may include:

  • Pages visited

  • Time spent on site

  • Traffic sources

  • URLs clicked

  • Emails opened

10. GDPR Compliance (For International Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation:

A. Legal Basis for Processing

We process your data based on:

  • Consent (e.g., submitting forms or materials)

  • Contractual necessity (providing services you requested)

  • Legitimate interest (improving services and communication)

B. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

C. Data Retention

We retain data only as long as necessary to provide services or as required by law.

D. International Transfers

If you are outside the United States, you acknowledge that your data will be transferred to and processed in the U.S.

11. Data Retention & Deletion

  • We retain client materials only as long as necessary for service delivery and reasonable recordkeeping

  • You may request deletion of your data at any time by contacting us at:andrew@askdrhoffman.com

Upon request, we will delete your data unless retention is required for legal or business purposes.

12. Children’s Privacy

Our services are intended for high school students and their families.

  • We do not knowingly collect information from children under 13 without parental involvement

  • For minors, participation typically involves both student and parent/guardian except in circumstances outlined above. When that involvement is not reasonable (such as mock interviews), recordings will be held and stored only as long as necessary for service delivery. All recordings may be shared with the student involved in the recording for feedback purposes.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

14. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

15. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

AskDrHoffman.com LLC

andrew@askdrhoffman.com

www.askdrhoffman.com